Any online deals or coupons must be presented during check-in and cannot be partially used or refunded. Sales tax on online deals or coupons are due at check-in. If purchasing a discount package online, you will be taken to PayPal to pay for your purchase. If the entire group is a no-show, there will be no refunds or credits given. If you are more than 30 minutes late for your scheduled party time, no refunds will be given on any deposits paid.
*Parties may be rescheduled at no charge with 24 hour advance notice, 2 hour notice due to inclement (heavy rain, high winds, or wind chill less than 10 degrees) weather.
*All open play cancellations are subject to a $5 per player fee.
*All private party cancellations are subject to a $15 per player fee.
*Pre-purchased packages may be refunded less $5 per package.
*Parties with $5 per-player reservation only paid are non-refundable at cancellation.
*Refund may take up to 7 business days to process.